{"id":4497,"date":"2023-09-23T02:42:03","date_gmt":"2023-09-22T21:12:03","guid":{"rendered":"https:\/\/hostathash.com\/blog\/?p=4497"},"modified":"2023-09-23T02:42:43","modified_gmt":"2023-09-22T21:12:43","slug":"cpanel-whm-hostname-ssl-generation-issue","status":"publish","type":"post","link":"https:\/\/hostathash.com\/blog\/cpanel-whm-hostname-ssl-generation-issue\/","title":{"rendered":"cPanel\/WHM hostname SSL generation issue"},"content":{"rendered":"<p>If you get error such as below, follow the steps to solve it.<\/p>\n<p>&nbsp;<\/p>\n<blockquote>[root@server ~]# \/usr\/local\/cpanel\/bin\/checkallsslcerts<br \/>\nThe system will check for the certificate for the \u201ccpanel\u201d service.<br \/>\nThe system will attempt to replace the self-signed certificate for the \u201ccpanel\u201d service with a signed certificate from the cPanel Store.<br \/>\nThe system will attempt to install a certificate for the \u201ccpanel\u201d service from the system ssl storage.<br \/>\nNone of the certificates in the system ssl storage were acceptable to use for the \u201ccpanel\u201d service.<br \/>\nThe system will attempt to install a certificate for the \u201ccpanel\u201d service from the cPanel store.<br \/>\nThe system will check for the certificate for the \u201cdovecot\u201d service.<br \/>\nThe system will attempt to replace the self-signed certificate for the \u201cdovecot\u201d service with a signed certificate from the cPanel Store.<br \/>\nThe system will attempt to install a certificate for the \u201cdovecot\u201d service from the system ssl storage.<br \/>\nNone of the certificates in the system ssl storage were acceptable to use for the \u201cdovecot\u201d service.<br \/>\nThe system will check for the certificate for the \u201cexim\u201d service.<br \/>\nThe system will attempt to replace the self-signed certificate for the \u201cexim\u201d service with a signed certificate from the cPanel Store.<br \/>\nThe system will attempt to install a certificate for the \u201cexim\u201d service from the system ssl storage.<br \/>\nNone of the certificates in the system ssl storage were acceptable to use for the \u201cexim\u201d service.<br \/>\nThe system will check for the certificate for the \u201cftp\u201d service.<br \/>\nThe system will attempt to replace the self-signed certificate for the \u201cftp\u201d service with a signed certificate from the cPanel Store.<br \/>\nThe system will attempt to install a certificate for the \u201cftp\u201d service from the system ssl storage.<br \/>\nNone of the certificates in the system ssl storage were acceptable to use for the \u201cftp\u201d service.<br \/>\nThe cPanel Store is processing the hostname certificate request.<br \/>\nThe system will check the cPanel Store again the next time that \u201c\/usr\/local\/cpanel\/bin\/checkallsslcerts\u201d runs.<br \/>\n[root@server ~]#<\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<p>Solution\/Steps:<\/p>\n<p>1) Add a DNS record for your hostname.<\/p>\n<p>2) Allow in FIREWALL and IP&#8217;s: 53,80,443<\/p>\n<p>IP list to whitelist:<br \/>\n<a href=\"https:\/\/support.cpanel.net\/hc\/en-us\/articles\/360053968633-What-IP-addresses-do-Sectigo-DCV-requests-originate-from\">https:\/\/support.cpanel.net\/hc\/en-us\/articles\/360053968633-What-IP-addresses-do-Sectigo-DCV-requests-originate-from<\/a><br \/>\n178.255.81.12<br \/>\n178.255.81.13<br \/>\n91.199.212.132<br \/>\n199.66.201.132<br \/>\n91.199.212.52<br \/>\n2a02:1788:400:1ce4::\/64<\/p>\n<p>3) Then follow this guide:<br \/>\n<a href=\"https:\/\/support.cpanel.net\/hc\/en-us\/articles\/9024670124951-Stale-hostname-CSRs-causes-the-cPanel-store-to-fail-creating-an-SSL-order-Round-2\">https:\/\/support.cpanel.net\/hc\/en-us\/articles\/9024670124951-Stale-hostname-CSRs-causes-the-cPanel-store-to-fail-creating-an-SSL-order-Round-2<\/a><\/p>\n<p>Move the old CSR data aside with a command such as this:<br \/>\nmv \/var\/cpanel\/hostname_cert_csrs{,.cpbkp} -v<\/p>\n<p>&nbsp;<\/p>\n<p>Re-run checkallsslcerts for a new order with the following command:<br \/>\n\/usr\/local\/cpanel\/bin\/checkallsslcerts &#8211;verbose &#8211;allow-retry<\/p>\n<p>&nbsp;<\/p>\n<p>It should solve the issue and your hostname SSL should be generated now<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you get error such as below, follow the steps to solve it. &nbsp; [root@server ~]# \/usr\/local\/cpanel\/bin\/checkallsslcerts The system will &#8230; <a title=\"cPanel\/WHM hostname SSL generation issue\" class=\"read-more\" href=\"https:\/\/hostathash.com\/blog\/cpanel-whm-hostname-ssl-generation-issue\/\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[490,487,515],"tags":[],"class_list":["post-4497","post","type-post","status-publish","format-standard","hentry","category-cloudflare","category-cpanel-whm","category-ssl-tls"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>cPanel\/WHM hostname SSL generation issue - HostatHash<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hostathash.com\/blog\/cpanel-whm-hostname-ssl-generation-issue\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"cPanel\/WHM hostname SSL generation issue - HostatHash\" \/>\n<meta property=\"og:description\" content=\"If you get error such as below, follow the steps to solve it. &nbsp; 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